Anonymous
map-marker Malone, New York

Cancelation

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I have spend over an hour trying to cancel my account! Your tech had very poor English skills and refused to let me speak to someone else. Finally, he said I was getting my refund but then told me it did not go through! I am totally disgusted by your poor service and demand an email explaining how I can receive my refund via the USPS!
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Anonymous

IYOGI REFUND IS A SCAM

DO NOT expect a refund from IYOGI. They will scam you further.

They claim to be refunding but when you follow their instructions they gain access to your bank accounts. They initiate an "overdraft" against your credit card that goes to your checking. Then they send you the wrong amount and want you to send money back to them. You do not realize that they have somehow gotten into your accounts until you see your credit card statement.

They are not sending you any money. It is all yours. Just sleight of hand. So do NOT allow them any access to anything if they call.

Just tell them you know it is a scam. Tell them never call you again.

And beware, they are very good at making it all sound credible.

Who doesn't want their money back after buying something that was a scam to begin with. Don't fall for it.

View full review
Cons:
  • Scam
  • Customer service lying to customers
Reason of review:
Problems with payment
119 comments
Guest

Just received an email stating they renewed my service and charged me $349.00. I am ignoring it.

Karla Woy

It happened to me

Guest

These bastards phoned me at least twelve times today using all different phony caller IDs. They just don't quit.

Guest

I, too, am a victim (kind of). I caught on to the fact that this was a scam during the phone conversation and shut down my computer.

Guy was yelling at me over the phone "Don't shut down your computer!" Before the computer shut down they placed a page in front of my start up page requiring their password. So, my computer has been hijacked. (I am on a friend's computer right now.) I immediately used my phone to change user names and passwords on all financial accounts. The guy called my number 10 times the next day.

Just to get back at him I answered the last call and told him I was getting a new computer (planned on it in a few months). And, that a new computer was less than the money he wanted.

Guest

I too used Iyogi years ago. Was pressured to continue to do business with them.

Ended up replacing my computer. Easiest way to get away from them. This month I received numerous phone calls from them weekly. The message says that my account is being charged for the service.

Call to cancel. Now I am receiving e mails about being charged for service. Call to cancel, or click on the link.

Stay away. do not use their service.

Carrie S Rdl

They are truly a scam and they hang up when you say that you will not go to download a form to get a refund they are frauds scammers. They said that they had charged me $ 389 and this was the only way to get a refund.

Yeah, but them accessing your computer and bank account. Get a Job and working a honest living like the rest of us.

Guest

They called and I almost fell for it. But didn’t want them to access my bank account. Thanks for the heads up.

Guest

I got a call from them and when I was told I needed to access my computer I knew it was a scam. I told the guy I didn't want the refund so he hung up.

Guest

I tell them I want a check in the mail and they call me a f---g idiot and hang up.

Guest

I also was scammed by iyogi. Cost me 499.00 for 3 computers.

Change credit card numbers now they want to pay me back. SCAM

View more comments (118)
Barbara M Tym

Criminal Customer Service

As others reported, the company steals your money from your bank account through elaborate scamming and imbezzling. I'm elderly and contacted the Better Business Bureau, the Federal Trade Commission, and the Office of the Inspector General. I also made a police report. I want my Money Back.
View full review
Loss:
$3499
Cons:
  • Fraudulent scam
  • Lying theives

Preferred solution: Full refund

User's recommendation: Do Not Use This Company. They *** you bank account and steal your money

1 comment
Karla Woy

True

Barbara M Tym
map-marker Silver Spring, Maryland

This Company: Fraud, Stealing from your Bank Account, Cyber-bullying, Made a Police Report

Like others mentioned before, they said that I made an error on a refund form. They said they could not correct the form and accused me of a cyber crime. They hacked into my bank account while we were on the phone and stole over $3,000.00. Furthermore, they threatened to disable my computer if I did not use gift cards to pay them back. I'm elderly and was confused, but made a police report, contacted the Better Business Bureau, the Federal Trade Commission, and the Office of the Inspector General (Fraud Hot Line). I want my money back. police report
View full review
Loss:
$3499

Preferred solution: Full refund

User's recommendation: Do Not Use this Company...They Steal from your Bank Account

Anonymous
map-marker Narberth, Pennsylvania

They said I was automatically renewed for something I never used or said I wanted to pay for.

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An email I got from iYogi was a bill, with many misspellings, which said I was automatically renewed for use of their product and the bill was for several hundred dollars. I never registered for this thing in the first place!!!!!! I wrote to them and told them I was notifying the authorities.
View full review

User's recommendation: If anything like this happens to you notify the BBB and the authorities.

Anonymous
map-marker Nevada, Iowa

Computer mngmnt

They are a ripoff don't do it! After canceling 5 years ago they send me an email stating they will charge whatever payment details I gave them then, Today to continue using them, The only way to cancel is to call, so I call, and they want to remote into my pc to cancel, Its a rippoff!!
View full review

User's recommendation: Dont use Iyogi

Norma D Bfl
map-marker Philadelphia, Pennsylvania

Received message from them after years of no contact

Received a message on 9/18 from 304 820 **** Said that my account would be charged $299 auto debited from my purchase last year. Have not done business with this company in at least 6 years. Called that number and could not get through. How dare they have the gall to debit my account. Have not seen the transaction as of this date.
View full review

Preferred solution: Leave me alone

User's recommendation: Stay away from them

1 comment
Guest

I just received same call Scam

VERNA E

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

SCAM ALERT!! SCAM ALERT!! SCAM ALERT!!

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Some East Indian-sounding man called me and was fast talking about a refund of $399.00..."Turn on your computer, do you see this? Do you see that? Press this, what do you see? Tell me the number, etc, etc." I told him this sounds like a scam and he assured me it wasn't. I told him to give me his number to call back, he couldn't. I asked him to call me back in 5 minutes on a different phone number, he said okay, but he didn't. DO NOT FOLLOW THEIR INSTRUCTIONS TO LOG ON TO YOUR COMPUTER TO FIND SOME ID NUMBER!!!!! THEY ARE NOT GIVING OUT REFUNDS! IT'S A SCAM!!!
View full review
Pros:
  • In the past it was great help
Cons:
  • Lying theives
Reason of review:
SOME COMPANY IS TRYING TO SCAM CUSTOMERS

Preferred solution: Let the company propose a solution

Trisha a Cni

No, they are a big scam, stoke money.

They called said i needed to pay 299.00 for up coming service. I told them i wanted to cancel, they offered to refund, sounds good. Ended up costing me a loss of 600.00 plus having to change bank cards.
View full review
Loss:
$600
Pros:
  • But high pressure sale people in disguise
Cons:
  • Lies from iyogi
Reason of review:
Stole money from account. Scams

Preferred solution: Full refund

1 comment
Lois B Roe

Got email about this company today saying I had subscribed by I had not

Anonymous
map-marker Vancouver, Washington

Refund Scam Alert

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I just dealt with a very uncomfortable situation with someone from iyogi saying I was due for a refund of $399.99. The caller was obviously from India.

First I was given a website to go to to fill out an online from to initiate my refund. The form asked for name, mailing address, phone number, email address and bank name. Then submit. Then a screen popped up with options for Refun 1-4.

I was directed to select option 1. Then the person remote into my screen and asked me to log into my online banking account. I said I felt uncomfortable with this, but was assured that I would be the only one to see it. The reason was so that I could see when the refund posted on my account.

Note, the person had not requested a routing number or anything, so I thought "how could they post a refund without this?" I noted that once I expressed my discomfort the remote pop up said something to "remote connection terminated". I logged onto my online bank account and then the remote screen popped up again and the mouse began to move not by me. The person began to give me a series of letters and numbers, stating it was my refund number. It was 25 characters long.

The person asked me to repeat the number, and told me that my PC screen would go black, but not to be allarmed because this meant the refund was processing. When my screen when black, I immediately powered off my computer completely. The person was still on the phone and asked me what I saw on the screen. I said it was black and he said to be patient, the refund was processing.

Then his other phone (sounded like a cell phone) rang and he spoke to the other person in his foreign language. He asked again, "mam, what do you see on your screen?" I said "it's still black" even though I had repowered it up and was beginning to uninstall apps and icons that he apparently loaded onto my screen. He spoke back to the other caller, than said "mam, it appears that your computer may have been disconnected." I feigned surprise and said it had. He asked me to power it on again.

I acted like it was taking a bit to do so as I Uninstalled what he had installed and began a security check on my PC. Then I feigned that the power came back on. He asked "mam, so you see the [app] icon?" I said no, and that I had Uninstalled it. He exclaimed "why mam did you do that?" I said I felt uncomfortable with the whole thing and said "you have my mailing address, please mail me my refund." He tried to convince me that he just needed three more minutes for my refund to process.

I said "Please mail me my refund or you can keep it, but this call is over." I then hung up. Then I received several calls back, and blocked the number. While I have a feeling the number is not real, as it is a New York number and he clearly was Not calling from NY, here it is 518-543-****.

I then called the fraud department of my bank and advised to change my password to my email and submit a fraud claim with the Credit Bureau at 180*-680-****. My bank also temporarily suspended my online profile, and I had to create a new username and password, as well as a verbal password, with security questions for phone inquiries about my account.

IN A Nutshell...

DO NOT USE iYogi. It is beyond sketchy and when your gut wrenches that this is just not right...definitely listen to it.

View full review
Cons:
  • Fraudulent scam
Reason of review:
Return, Exchange or Cancellation Policy
1 comment
Guest

I just received same call!!! i refused to do the computer login - asked them to mail my refund!!!

asked for number to call back at a later time. was given same # 518543****.

LILLIAN M Yxm
map-marker Lancaster, Pennsylvania

Iyogi refund

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I just got off the phone with someone who wanted to refund my $399. I told him I no longer had that computer. He said that was ok. He asked me to type something and my computer asked permission to let someone have control. I got out of that screen yelled at him. I then hung up the phone and blocked that number. BEWARE!
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Anonymous
map-marker Virginia Beach, Virginia

Got the scam call too

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My husband succumbed to the original iyogi scam of allowing them to control his computer, several years ago. Recently getting the phone calls others have described. It’s obviously a scam because, if you think about it, what other entity contacts you out if the blue and asks for control if your computer? What company calls you to refund money over the phone? Ridiculous! The calls are nothing short of criminal harassment.
View full review
Lee Zyn

Got a call on the i yogi scam.

Got several calls today, I start to follow this man’s instructions, he had an accent, and they started to take control of my computer. I abruptly shut it down by turning the power off with the power button. I told him I’m not feeling safe with this petty abruptly hung up when I told him I shut down. I haven’t had any activity on my account, since I changed my card anyway since I dealt with them years ago. I ran a quick scan and nothing came up. I’m going to do a deep scan and see if I can get anything on that. They owed me a few bucks, but it wasn’t 399.99. I haven’t used them in about five years anyway. Don’t fall for it and I’m posting it on my Facebook page.
View full review
Cons:
  • Dishonesty
Anonymous
map-marker Millsboro, Delaware

A rip off

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i had a pc problem a looked for help on line.

i yogi came up a place to go for pc help.

i signed up for help and paid there fee for 2 years. just about every two months i had trouble with my printer not working, same command issue

and found out that my printer run command was deleted along

the command to shut down my pc.

when i called for help,they claimed no knowledge of me paying for this plan and wanted to charge my again for the same thing. it was later found out the commands were placed by i yogi to automatically disable the pc and printer after so many times of use

there is now a woman calling saying i am due a refund.

i would tell people don't use them.

i tried last week to call them and was told they went out of business. i wish all those people could get

there money back.

View full review
Loss:
$175
Reason of review:
Poor customer service

Preferred solution: Full refund

James Q Unc

Harassment

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I have been getting calls from this company for many months, sometimes claiming I owe them money & sometimes claiming they owe me money for nonexistent computer services. I have asked them MANY MANY times to STOP calling, they continue to harass us. Every time we block the number they just call from a different number. I don't understand why the FCC cannot or will not stop these people, who appear to be from India, from this large scale harassment & worse STEALING from unwitting suckers. What is their function if it is not to stop this brazen criminality.
View full review
Cons:
  • Lying thieves
  • Will not stop calling
  • Lying theives
Reason of review:
harassment & theft

Preferred solution: prosecute these thieves

Mike O Ppn
map-marker Noida, Uttar Pradesh

I have been shooketh

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Iyogi - I have been shooketh
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Iyogi - I have been shooketh - Image 4
Updated by user Mar 31, 2019

It is now 31st March 2019 and I am still waiting on my full refund on what I first believed to have been one of the best hard drives on the market which I paid £750 for. Yet when it arrived at my doorstep all the way back in September, once I opened it at first I was very pleased to see the exact model of which i had paid for, then after 2 more minutes of looking at it I noticed this horrible looking white and yellowish creamy sort of texture oozing out of the ports and the vents, to which I then noticed that it smelled absolutely horrific.

I then realised that consisted within this hard drive that i had paid iYogi £750 for was a considerable amount of horrific out of date yoghurt. yes yoghurt. Those 53 people that have already had a look at my review from september 2018, I am guessing that you first thought that I am just trying to be a troll and give iyogi a bad name simply because others have done so already. But no, I can confirm that this is legit and iYogi trully are *** scammers.

SO PLEASE AVOID PURCHASING ANYTHING WHATSOEVER FROM IYOGI, THEIR PRODUCTS ARE MOST CERTAINLY NOT LEGITIMATE. seriously the yoghurt within that hard drive i received smelled like nothing i had smelled before, it was incredibly grim. Also, to this day it may not have even been yoghurt, it may have been something completely different. but yes IYOGI I AM STILL WAITING FOR THAT £750 REFUND TO THIS DAY, YES I HAVE BEEN WAITING FOR 6 MONTHS.

THIS MAY SURPRISE YOU BUT I DO NOT ACCEPT A HARD DRIVE THAT CONSISTS OF MOIST, OUT OF DATE YOGHURT AS A SATISFACTORY, FULL WORKING PRODUCT. IT IS SO DAMN DISRESPECTFUL AND UNACCEPTABLE.

PLEASE REFUND ME NOW. legal action may be incurred if iyogi does not respond.

Original review Sep 28, 2018
Wtf Wtf Wtf Wtf Wtf Wtf Wtf Wtf Wtf Wtf Wtf Dead Dead I got given a hard drive that was covered in yoghurt. yep SCAMMERS {{Redacted}} still not sure if it is actually yoghurt.. it smells old.. and is rather succulent.
View full review
Loss:
$750
Cons:
  • Feedback and refund policy
  • Fact that i am still waiting on my fucking refund
  • Moist yoghurt consisted within the hard drive
Reason of review:
Problem with delivery

Preferred solution: Full refund

2 comments
Ron Dlj

*** *** - IYOGI TRULY IS A SCAM :0

Guest

Me too. It tasted like milk.

The cow was happy.

I go home now. THE DEFINITION OF A PILLOCK {{Redacted}}

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