1.6
  • Price1 votes
  • Always asking for more money1 votes
  • High pressure1 votes
  • Cant understand their techs1 votes
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  • Jan 20
  • Desktop computers
  • Willow Grove, Pennsylvania
  • Computer Repair
  • 37
  • REVIEW RATING 3/5

I enrolled with iYogi about 7 yrs ago. In the beginning, they were okay, fixing all of my minor problems. It wasn't long before , aside from keeping me bound to the phone all day, I was getting continuous sales pitches to buy more products. My latest experience is that my computer is now completely corrupted after they spent a day on the phone with me trying to correct a problem. I don't know... Read more

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  • Jan 15
  • Software
  • Los Angeles, California
  • Technical Support
  • 1
  • 1
  • 68
  • REVIEW RATING 5/5

I am absolutely amazed that iYogi could have any positive reviews whatsoever. Please keep in mind that this company is based in another country. Not in the United States. You DO NOT want to try your machine to a company that pays its employees $1.00 per hour to look at your personal documents, pictures and potentially confidential information (taxes, financials, etc.) My horror store with iYogi... Read more

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  • Jan 07
  • Desktop computers
  • Computer Repair
  • 122
  • REVIEW RATING 5/5

Toi make a long story short as I can, SAM (in India) offered to fix my computer and take the JUNK off and service my computer for 3 yrs for $279.00. I told him NO and he offered me a two year plan for $179,00. I told " Sam " again NO way , that I was retired from the City of Flint Police Department and that the CITY immorally had gone back on their bargaining and promises and were cutting my... Read more

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  • Jan 07
  • Laptops and Tablets
  • Laptop Repair
  • 41
  • REVIEW RATING 3/5

They took over my lap top !!!!Now after paying them 179.00 to get rid of a virus 1 yr ago ! suddenly my lap top started messing up I did not call them they called me They knew already they said they called to clean up my laptop How did they know it was acting up!!!!! they informed me that my laptop was critical .Then they said they could fix it for a fee of 279.00!!! *** My laptop is only 2 years... Read more

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  • Jan 06
  • Accessories and programs
  • The Villages, Florida
  • Hp Deskjet 2540
  • 30
  • REVIEW RATING 4/5

Refs: Case #2015010315058298, Order #200199302. During the case work the tech determined my printer has suffered a equipment failure and due to its age I decided to replace the unit. After asking the tech if IYOGI's price for the HP2540 Inkjet printer was market competitive I agreed to a charge of $146.99 with the base price stated as $121.99. Out of curiosity I checked the HP website and... Read more

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  • Dec 14, 2014
  • Software
  • Wifi Camera
  • 189
  • REVIEW RATING 5/5

I bought a dlink wifi camera forms Costco just one week ago. There was an minor issue communication between the camera and the modem. I then googled using "dlink support" ; iyogi had a deceiving ad which popped up first claiming delink router support. I thought it was from dlink so I foolishly called them and was received by a guy who was exceedingly fake by presenting himself was the nicest guy... Read more

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  • Dec 13, 2014
  • Computers
  • Mountain View, California
  • Antivirus Activation Code
  • 93
  • REVIEW RATING 4/5

I called iYogi thinking i had called kasperky because of the way they display their add. My kasperky had, somehow, been deactivated and i no longer had the activation code. The man representing iYogi told me he was a representative of kasperky and could not give me activating codes until a full security scan was run. He kept going to different places in my computer remotely and installing... Read more

Was this review helpful? 1 0

  • Dec 12, 2014
  • Desktop computers
  • Chestnut Hill, Massachusetts
  • Hard Drive
  • 86
  • REVIEW RATING 4/5

I have been an iYogi customer for 3 years, but finally removed all their software from my three computers. The techs are very uneven and have at times been helpful, while at other times woefully ignorant and destructive. One wrongly told me that the only way to fix a particular problem was to re-format my hard drive. The actual problem was fixed with a relatively simple chkdsk run! Throughout... Read more

Was this review helpful? 1 0

  • Dec 10, 2014
  • Laptops and Tablets
  • Middletown Township, New Jersey
  • Laptop Check Up
  • 129
  • REVIEW RATING 4/5

I was sent to them by Microsoft. ( I think). After signing up because they would cover my iPad and printer, they took control of my computer. Did some stuff and I thought all was fine. About a month later I got the email about he monthly check up. I called them and when they were In the computer they told me I had no virus protection. I new I had and it was on there before I contacted them... Read more

Was this review helpful? 3 0

  • Dec 10, 2014
  • Software
  • Salt Lake City, Utah
  • Tech Support
  • 1
  • 1
  • 124
  • REVIEW RATING 5/5

I had a simple problem with the parental controls on my NetGear Router. I called NetGear tech support (which ended up being iYogi). After several hours I was told of all the viruses and dangers I had in my computer. He never fixed the parental control issue (I discovered myself later that I had set the time offline to Pacific time instead of MST, simple fix). But I am NOT tech savvy and thought... Read more

Was this review helpful? 4 0

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