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  • Customers like
    • Strongly negative5
    • Great help1
    • Price1
  • Customers don't like
    • Always asking for more money8
    • Always try to sell you something5
    • High pressure4

  • 1 day ago
  • Laptops and Tablets
  • Austin, Texas
  • Software Install
  • 9

I didn't need Microsoft Office update Cloud whatever the *** this is. I use my computer for email, games, and facebook, and never will use this piece of technology. Thanks for pressuring me, an ignorant consumer to cough up 200 + dollars for *** I will never use. I'm done with dealing with you. You might want to get a profile on your customer's habits before you strangle money out of them. If... Read more

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  • Jul 16
  • Computers
  • New York, New York
  • Iyogi Tech Support
  • 1
  • 1
  • 83
  • REVIEW RATING 4/5

I was having some comp issues and my avast virus protectiom expired. I googled avast tech support and dialed the first number that came up. They were all in my comp and wanted 150.00. Amex declined the charge 4 times. I hung up and immediately shut down my computer and got the real avast on the phone and they said that they are a scam and very dangerpus to your comp and identity!! Avast is now... Read more

Was this review helpful? 1 1

  • Jul 16
  • Computers
  • Carrollton, Texas
  • Iyogi Tech Support
  • 26
  • REVIEW RATING 3/5

I was called in F/U by iYogi one evening and accepted the call and mentioned I was having WiFi delays and pauses ... he recommended a new router ... I asked if I should get from provider (I was thinking modem issue) he said theirs was better. I said I had a dead zone in the house ... he ordered an Extender. I said my wife's computer was slow they worked on it and said it needed Office:mac 2011... Read more

Was this review helpful? 0 0

  • Jul 14
  • Desktop computers
  • Washington, District Of Columbia
  • Iyogi Tech Support
  • 43
  • REVIEW RATING 4/5

I've been an iYogi customer for five years and have made numerous requests to have bold print and bright ink at the top of my customer profile stating DO NOT PITCH. The technicians do not read the profile or previous case notes, thus the sales pitches keep coming! I just endured a lengthy diatribe for another plan purchase from a technician who gave me a Supervisor who in turned pitched me a new... Read more

Was this review helpful? 0 0

  • Jul 04
  • Desktop computers
  • Richmond, Virginia
  • Iyogi Computer Support Services
  • 85
  • REVIEW RATING 4/5

I called IYOGI to fix my computer but I think they may have actually put a virus in the computer so I would have to call again. They also try to sell something every time I call and also sell 2-4 year plans or lifetime plans. They keep calling saying something is wrong with the computer so how do they know that? They also call everyday sometimes and late in the evening. They usually ask for more... Read more

Was this review helpful? 1 0

  • Jul 02
  • Computers
  • New Haven, Connecticut
  • Iyogi Tech Support
  • 73
  • REVIEW RATING 4/5

7/2/15-I did a quick Google or bing search for Hewlett Packard tech support and calledcalled looked to be legit tech service service. This customer will access your computer remotely, just like HP and begin fixing issues. However, once they start fixing issues, they start explaining what their services are. I stopped him mid sentence and asked if he was a third party and if I'll be charged. ... Read more

Was this review helpful? 2 0

  • Jun 30
  • Computers
  • Remote Management Application
  • 1
  • 1
  • 127
  • REVIEW RATING 5/5

I would just like to inform everyone who reads this posts that iyogi is a total scam. I have done IT contract work for them in the past and I can tell you for a fact that THEY are the ones who cause problems with your machine. I once did a service call for them, a simple wipe and reload of the operating system, and they had me install a remote management application. This remote management... Read more

Was this review helpful? 5 0

  • Jun 27
  • Computers
  • Tech Support
  • 70
  • REVIEW RATING 4/5

I had a computer problem, they came on claiming to be a subsidiary of AVG. They claimed they would fix my computer. I paid $149.00 for a service contract and after that nothing worked. Many of my window products were no longer working, could not get rid of their information. My computer looked normal from my site but when I tried to work problems they had put my computer in safe mode and... Read more

Was this review helpful? 1 0

  • Jun 27
  • Desktop computers
  • Oak Creek, Wisconsin
  • Refund Policy
  • 46
  • REVIEW RATING 3/5

They refused to refund my $170.99. They never told me there was a time limit to return the product. They said if it did not work I could return it, now they refuse. I have been on the phone with techs for a total of 2hrs and 30 minutes with no positive results. I am a senior citizen and do not have this kind of money to throw around. They also wanted to charge me $50 for a part on my Tower... Read more

Was this review helpful? 1 0

  • Jun 20
  • Desktop computers
  • Positive Experience
  • 2
  • 2
  • 77
  • REVIEW RATING 3/5

When iyogi gets on your pc the first thing they do is a backup so if anything they do is wrong they can put your pc back were it was before they started. they allways gave you a number of your case and you should write it down. when they said that they would call you back you should of gave them time to do so.They were working on your problem.You need to work with them,or if not how can they help... Read more

Was this review helpful? 0 4

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