1.6
  • High pressure1 votes
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  • Dec 14
  • Software
  • Wifi Camera
  • 37
  • REVIEW RATING 4/5

I bought a dlink wifi camera forms Costco just one week ago. There was an minor issue communication between the camera and the modem. I then googled using "dlink support" ; iyogi had a deceiving ad which popped up first claiming delink router support. I thought it was from dlink so I foolishly called them and was received by a guy who was exceedingly fake by presenting himself was the nicest guy... Read more

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  • Dec 13
  • Computers
  • Mountain View, California
  • Antivirus Activation Code
  • 30
  • REVIEW RATING 4/5

I called iYogi thinking i had called kasperky because of the way they display their add. My kasperky had, somehow, been deactivated and i no longer had the activation code. The man representing iYogi told me he was a representative of kasperky and could not give me activating codes until a full security scan was run. He kept going to different places in my computer remotely and installing... Read more

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  • Dec 12
  • Desktop computers
  • Chestnut Hill, Massachusetts
  • Hard Drive
  • 22
  • REVIEW RATING 3/5

I have been an iYogi customer for 3 years, but finally removed all their software from my three computers. The techs are very uneven and have at times been helpful, while at other times woefully ignorant and destructive. One wrongly told me that the only way to fix a particular problem was to re-format my hard drive. The actual problem was fixed with a relatively simple chkdsk run! Throughout... Read more

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  • Dec 10
  • Laptops and Tablets
  • Middletown Township, New Jersey
  • Laptop Check Up
  • 53
  • REVIEW RATING 4/5

I was sent to them by Microsoft. ( I think). After signing up because they would cover my iPad and printer, they took control of my computer. Did some stuff and I thought all was fine. About a month later I got the email about he monthly check up. I called them and when they were In the computer they told me I had no virus protection. I new I had and it was on there before I contacted them... Read more

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  • Dec 10
  • Software
  • Salt Lake City, Utah
  • Tech Support
  • 59
  • REVIEW RATING 5/5

I had a simple problem with the parental controls on my NetGear Router. I called NetGear tech support (which ended up being iYogi). After several hours I was told of all the viruses and dangers I had in my computer. He never fixed the parental control issue (I discovered myself later that I had set the time offline to Pacific time instead of MST, simple fix). But I am NOT tech savvy and thought... Read more

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  • Dec 09
  • Computers
  • Livingston, New Jersey
  • Netgear Router Installation
  • 1
  • 1
  • 28
  • REVIEW RATING 4/5

Google search for netgear assistance setting up my router led me to iYogi which was not clear, the rep did not identify as iYogi but led me to believe I was dealing with netgear. I didn't realize the rep was from iYogi until after I gave permission for them to access my comp remotely. At which point they ran an invasive script that installed a worm in my system. They helped me get my router... Read more

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  • Dec 08
  • Software
  • Toronto, Ontario
  • Technical Support
  • 36
  • REVIEW RATING 4/5

I FOUND THEM ON GOOGLE MY QUICKBOOKS PROGRAM WAS ACTING UP. I CALLED THEM, AFTER 4 HOURS ON THE PHONE I WAS TOLD THAT IS GOING TO BE CAD $99.99 PLUS MY PROVINCE TAX (13%HST ONTARIO) FOR ONE TIME CALL.I AGREED TO PAY.COUPLE DAYS LATER I CHECKED MY CREDIT CARD STATEMENT AND SAW CHARGE OF CAD $119.07 PLUS HST= $134.55 AND THE PROBLEM IS NOT FIXED! SAME ERROR MASSAGE IS KEEP COMING BACK! SO I DECIDED... Read more

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  • Dec 07
  • Desktop computers
  • Computer Repair
  • 45
  • REVIEW RATING 4/5

They wanted access to computer. Claimed systems driver was corrupted and would lose all files. Explained I had (2)off site back up systems. Kept telling me I need a CERTIFIED technician. I asked what would happen if I bought a new computer (their fee was $400) and claimed my "host" was the problem. SCAM! I talked with my OWN tech and Best Buy Geek Squad I used for years: NEVER allow anyone... Read more

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  • Dec 05
  • Computers
  • Hayes, Hillingdon
  • Technical Support
  • 41
  • REVIEW RATING 4/5

I am writing this review very slowly from my very expensive Macbook Pro.I am not able to type as fast as I used to and every thing has slowed down to almost stand still,this after my computer used to be super fast.I phoned up because I could not connect to a printer initially thinking that I was ringing Apple direct and indeed as you get through to them they *** you to believe that they are in... Read more

Was this review helpful? 1 0

  • Nov 25
  • Desktop computers
  • Lula, Georgia
  • Operating System Upgrade
  • 65
  • REVIEW RATING 4/5

after talking to techs again and again they want me to upgrade operating system and add malware protection to the price of over $400 i am retired and on fixed income .. They wont listen and talk over the top of you trying to tell them NO. They only want money and when they fix something they destroy several other things or delete their software like my printers and webcam. i may not be able to... Read more

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